> ## Documentation Index
> Fetch the complete documentation index at: https://meta-7a297fb4-jp-cloud-test.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# WhatsApp Business Platform

> Enable businesses to connect with customers at scale

## Welcome

The WhatsApp Business Platform gives medium to large businesses the ability to connect with customers at scale. You can start WhatsApp conversations with your customers in minutes, send them care notifications or purchase updates, offer personalized services, and provide support in the channel that your customers prefer.

The platform consists of three primary APIs:

* [Cloud API](https://developers.facebook.com/docs/whatsapp/cloud-api), hosted by Meta

* [On-Premises API](https://developers.facebook.com/docs/whatsapp/on-premises) (which you must host)

* Business Management API

To send and receive messages to and from WhatsApp users, **you must use either Cloud API or the On-Premises API**. The preferred solution is Cloud API, due to its ease of implementation and low maintenance. Regardless of which API you end up using, **you must also use the Business Management API**, which is used to manage WhatsApp Business Account and message templates.

See our [Cloud API vs. On-Premises API](https://developers.facebook.com/docs/whatsapp/cloud-vs-onprem) document to learn more about the differences between Cloud API and On-Premises API.

## Get Started

<CardGroup cols={2}>
  <Card title="Overview" icon="square-1" href="https://developers.facebook.com/docs/whatsapp/overview">
    Learn about the WhatsApp Business Platform, its components, and how it can benefit your business.
  </Card>

  <Card title="Get Started" icon="square-2" href="https://developers.facebook.com/docs/whatsapp/cloud-api/get-started">
    Learn how to use the APIs to perform basic queries.
  </Card>
</CardGroup>

## Learn More

<CardGroup cols={2}>
  <Card title="Display Names" icon="whatsapp" href="https://www.facebook.com/business/help/338047025165344">
    Learn about the requirements and options for the name displayed in your messages.
  </Card>

  <Card title="Phone Numbers" icon="whatsapp" href="https://developers.facebook.com/docs/whatsapp/phone-numbers">
    Learn how to add a phone number or migrate your phone number to your business account.
  </Card>
</CardGroup>

## API Reference

<CardGroup cols={2}>
  <Card title="WhatsApp Business Management API" icon="user-tie" href="https://developers.facebook.com/docs/whatsapp/business-management-api">
    Learn how to programmatically manage your WhatsApp Business Account assets.
  </Card>

  <Card title="Cloud API" icon="cloud" href="https://developers.facebook.com/docs/whatsapp/cloud-api">
    Learn how to use the Cloud API to send and receive messages to and from customers.
  </Card>

  <Card title="On-Premises API" icon="warehouse" href="https://developers.facebook.com/docs/whatsapp/on-premises">
    Learn how to use the WhatsApp On-Premises API to send and receive messages to and from customers.
  </Card>
</CardGroup>

## Platform Features

<CardGroup cols={2}>
  <Card title="WhatsApp Flows" icon="arrow-progress" href="https://developers.facebook.com/docs/whatsapp/flows/">
    Learn how to create rich and engaging experiences for customers with WhatsApp Flows.
  </Card>

  <Card title="Meta AI Business Agent" icon="microchip-ai" href="https://developers.facebook.com/docs/whatsapp/aibizagent/">
    Learn how to leverage the AI chat bot for your business using Cloud API provided by Meta.
  </Card>
</CardGroup>